How to Stop Auto Renewal on MTN Through SMS
Auto-renewal services can sometimes be useful. They allow you to keep using data, airtime, or other subscriptions without having to worry about re-subscribing. However, if you no longer need a service, auto-renewal can lead to unexpected charges. You can stop this by using an easy method: SMS. This guide will explain, in simple terms, how to stop auto renewal on MTN through SMS.
What Is Auto Renewal on MTN?
Auto-renewal on MTN means that a subscription is renewed automatically after it expires. This can apply to data bundles, caller tunes, or other services. While it helps keep your subscriptions active, it can also become a problem if you forget about them.
If you stop using a service or don’t want to spend money on it anymore, you can cancel auto-renewal. Using SMS to do this is one of the easiest methods.
Why Should You Stop Auto Renewal?
Stopping auto-renewal can save you money. When auto-renewal is active, money is deducted from your account even if you don’t use the service. By canceling, you only pay for what you need.
If you’re tired of seeing unexpected deductions, stopping auto-renewal gives you better control of your account. It’s also quick and easy to do through SMS.
How to Stop Auto Renewal on MTN Through SMS
MTN makes it simple to cancel auto-renewal using SMS. Here’s how you can do it:
- Identify the Service
First, find out which subscription you want to stop. This could be a data plan, a value-added service like caller tunes, or even a social media bundle. - Send the Right Message
To cancel auto-renewal, you need to send a specific text message to the right number.
- If it’s a data plan, send NO followed by the subscription code to 312. For example, if the plan code is “1,” text NO1 to 312.
- For services like caller tunes, send STOP to 4100.
- Wait for Confirmation
After sending the SMS, MTN will reply to confirm that the auto-renewal has been canceled. Keep this message as proof in case of any issues later.
Stopping Auto Renewal for Data Plans
If you use data plans on MTN, auto-renewal might be active. To stop it, send an SMS as explained above.
- For a daily plan: Send NO1 to 312.
- For a weekly plan: Send NO2 to 312.
- For a monthly plan: Send NO3 to 312.
Always check the confirmation message to ensure the cancellation was successful.
Stopping Auto Renewal for Caller Tunes
Caller tunes are a fun feature, but you might not want to pay for them forever. To stop auto-renewal for caller tunes:
- Send STOP to 4100.
Wait for MTN’s confirmation message. Once you receive it, the auto-renewal will be deactivated.
Stopping Auto Renewal for Social Media Bundles
MTN offers special bundles for social media apps like WhatsApp or Facebook. These can also auto-renew. To cancel:
- Send STOPSM to 312.
Make sure you get a confirmation message to know the auto-renewal has been turned off.
How to Check Your Active Subscriptions
If you’re unsure about what services are active on your MTN line, you can check. Here’s how:
- Send STATUS to 312.
MTN will send a list of your current subscriptions. This helps you see which ones have auto-renewal enabled.
Troubleshooting Issues
Sometimes, stopping auto-renewal might not work as expected. If this happens, you can:
- Call MTN Customer Care by dialing 180.
- Use the MyMTN App to manage subscriptions.
- Contact MTN through their social media pages or website.
Conclusion
Stopping auto renewal on MTN through SMS is simple and quick. It helps you avoid unnecessary charges and gives you control over your account. Whether it’s a data plan, caller tunes, or social media bundle, all it takes is the right text message. Follow the steps above to cancel auto-renewal today and enjoy peace of mind.
