Sometimes, after buying a data plan on MTN, you might select “Auto-Renew” without realizing it. This means your airtime will be deducted automatically when the plan ends. While auto-renewal can be useful, it is frustrating if you do not want it. Fortunately, stopping auto-renewal on MTN is simple. You can do it using an SMS code.
Auto-renewal means your data plan will renew itself when it expires. MTN deducts the amount from your airtime and activates the same plan again. This happens if you select “Auto Renew” when subscribing. If you do not want this feature, you can cancel it at any time.
The easiest way to stop auto-renewal on MTN is by using SMS. Every data plan comes with a unique SMS code. This code lets you cancel auto-renewal for that specific plan.
How to Find the SMS Code to Stop Auto-Renewal on MTN
When you subscribe to a data plan, MTN sends you a text message from the number 312. This message contains all the details about your plan, including the code to stop auto-renewal.
For example, if you buy a plan that costs ₦50 and gives you 40MB, the message might say something like this: “To stop auto-renewal, text NO114 to 312.” In this case, the code is NO114.
To stop the auto-renewal, follow these steps:
- Open your SMS or messaging app.
- Create a new message.
- Type the cancellation code, such as NO114.
- Send the message to 312.
Once you send the message, you will get a reply from MTN confirming that auto-renewal has been stopped.
Why It’s Important to Cancel Auto-Renewal
If you do not cancel auto-renewal, your airtime will continue to be deducted. This can be a problem if you want to use your airtime for something else. For example, you might need airtime for calls, texts, or other subscriptions. Stopping auto-renewal gives you control over how your airtime is used.
Tips to Avoid Accidental Auto-Renewal
When subscribing to a data plan on MTN, you are often given two options: “One-Off” and “Auto-Renew.” Always choose “One-Off” if you do not want the plan to renew automatically.
If you accidentally select “Auto-Renew,” do not worry. You can cancel it immediately using the SMS code in the confirmation message you received.
Common Issues When Cancelling Auto-Renewal
Sometimes, people cannot find the SMS code in their messages. If this happens, you can do the following:
- Check your inbox for any messages from 312.
- Look for the details of your current data plan.
- If you still cannot find it, you can contact MTN customer care by dialing 180.
Final Thoughts
Stopping auto-renewal on MTN through an SMS code is quick and easy. As soon as you get the code for your data plan, send it to 312, and you’re done. Always check your messages for the correct code to avoid confusion.
By using this simple method, you can ensure your airtime is not deducted automatically. If you no longer need a plan, cancelling auto-renewal gives you full control. Now you know how to stop auto-renewal on MTN through SMS code.
